Southwest Division

Donna Hall

Division Manager
Phone: (800) 417-0908 ext 4119
Fax: (703) 468-4958

Donna and her husband, Grayson, have been married for seventeen wonderful years and have one precious son who was diagnosed at the age of two with Autism and global developmental delays among other diagnoses. Donna has worked very hard to become an advocate for him and search for available resources. She enjoys helping others by searching for resources that may be beneficial to them.

Donna is active in her local Autism support group, Piedmont Autism Action Parent Support Group, and with her son’s baseball team, the Franklin County Challengers. When not working or being involved with baseball activities, Donna enjoys spending time with family, reading, completing puzzles, and shopping.

Jennifer Baker

Regional Manager
Phone: (800) 417-0908 ext 4141
Fax: (703) 468-4958

Jennifer lives in Riner, VA with her husband and three children. They have two cats, Binx and Benjamin, who are both spoiled rotten. As a family, they enjoy playing games, going to movies, and playing music.

Jennifer grew up in Christiansburg and graduated from Radford University in 1994. Her employment history includes teaching public school, managing care for elderly residents with dementia, locating services/care for a caseload of foster care children at two local Departments of Social Services, teaching parenting classes, and promoting prevention of drug abuse in schools. Jennifer is very excited to work with families through At Home Your Way and help them meet their needs.

Patricia Beekman

Regional Manager
Phone: (800) 417-0908 ext 4130
Fax: (703) 468-4958

Patricia joins the At Home Your Way team with much excitement, enthusiasm, and experience as a former special education teacher and administrator. Previously, she taught early childhood special education and high-risk infant development programs in the Tidewater area. She then directed an education program for severely and profoundly disabled children who resided in an Intermediate Care Facility. She is well versed in Medicaid regulations and is a strong advocate for the waiver funded programs that give families the choice and necessary resources to keep their family members in their homes within their communities.

Patricia and her husband Lee grew up in the Roanoke Valley and have been married for 26 years. They have 3 wonderful boys, 2 of whom have special needs. They have a large extended and supportive family as Patricia has 8 brothers and 8 sisters, for which the majority reside close by. Patricia and her family have received invaluable assets, advice, and direction from the At Home Your Way team, and she is eager to share her experience with other families in the area.

Brandi Robertson

Regional Manager
Phone: (800) 417-0908 ext 4156
Fax: (703) 468-4958

Brandi is a native of Roanoke, VA where she graduated from Hollins University. She began working with children as an ABA therapist in 2003, when only a reported 0.57 percent of children were diagnosed with Autism. After a long hiatus within the corporate world, she is excited about getting back into the community and helping others. In her spare time, Brandi likes to cook, read, and travel with her family.

Team Members

Layla Ballard

Senior Service Facilitator
Phone: (800) 417-0908 ext 4157
Fax: (703) 468-4958

Layla lives in Lee County, Virginia with her husband, Luke, and their four sons. She became interested in helping others advocate for their children through personal experience advocating for two of her own children who are diagnosed with autism. Layla has a Bachelor's in Communication Studies from the University of Virginia's College at Wise. Due to the specific needs of her children, she is a home school mom. She is also a home-based head start teacher and is currently serving as a Regional Council Member on the Individual and Family Support Program Board. In her spare time, Layla enjoys spending time with family, traveling, cooking, blogging, writing, and the performing arts.

Olivia Body

Service Facilitator
Phone: (800) 417-0908 ext 4124
Fax: (703) 468-4958

As a native of Roanoke, Virginia, Olivia attended Hollins University where she received a B.A. in English and M.A. in Liberal Studies. She is also currently pursuing her M.Ed. in Curriculum and Instruction for ESOL, raising three sons with her husband, and is an adjunct faculty member at Virginia Western Community College.

Within the community, Olivia has spent many years working with the refugee and immigrant populations in the Roanoke Valley, either teaching English or in a volunteer capacity, and takes immense pleasure in advocating for those whose voices aren't able to be heard. After learning about At Home Your Way's mission, she was excited to join the team and share her passion for serving others.

Sarah Bravo

Service Facilitator
Phone: (800) 417-0908 ext 4153
Fax: (703) 468-4958

Sarah received her Master’s in Education from Radford University. She has taught in public schools for ten years and is currently a Homebound Teacher.

Sarah has a special love for children with disabilities. Her four year old nephew has Down Syndrome and is such a joy! In her free time, Sarah enjoys spending time with her husband, Edi, and her children. She enjoys swimming and being involved in her community. Sarah is thrilled to join At Home Your Way because advocating for others is her passion!

Sarah Craddock

Senior Service Facilitator
Phone: (800) 417-0908 ext 4173
Fax: (703) 468-4958

Sarah Craddock was born in Orlando, Florida. Her family moved to Virginia when she was very young, so she still calls the beautiful, surrounding mountains her home. She is happily married to her husband of eight years and has two adorable children. Presently, she is a preschool teacher, and has been for the past seven years.

As a parent, Sarah quickly learned how to become an advocate when her son was born. Having a typically developing child, she knew something was off. She began to seek help from his doctor, but was quickly shut down. As most parents are, that didn’t stop Sarah! She began doing her own research into the world of disorders. It was then that she was introduced to a developmental doctor in the area, who diagnosed her son with autism and sensory processing disorder. They soon began therapy and have seen a huge difference since.

When Sarah is not spending time with her family, she enjoys being outside. She is so excited to work with At Home Your Way to be able to help supply other families with information and resources.

Tyonna Gallimore

Senior Service Facilitator
Phone: (800) 417-0908 ext 5136
Fax: (703) 468-4958

Tyonna began her journey in the world of disabilities when she met a family that was fostering a little boy with cerebral palsy. She eventually became the boy's attendant where she learned just how important Medicaid waivers were to individuals and families. Tyonna has also worked in DSS and has seen how much the waivers and available programs have helped families who otherwise would not be able to function. She looks forward to being able to help even more people in her community through At Home Your Way.

Markita Hairston

Service Facilitator
Phone: (800) 417-0908 ext 4131
Fax: (703) 468-4958

Markita lives in Ringgold, VA with her husband and daughter. She has worked with developmental disabilities for ten years in many positions from direct support to managerial. Markita loves what she does and she loves advocating for the individuals whom she serves and supports.

Markita graduated with her Bachelor's in Public Health in 2006. More recently, she received her Master's of Public Health in Health Promotion in May 2018.

Sandy Hendricks

Service Facilitator
Phone: (800) 417-0908 ext 4133
Fax: (703) 468-4958

Sandy lives in Hillsville, Virginia and is a mother to six wonderful children. She started working in a nursing home when she was sixteen years old, which is where she found her love for helping others. Sandy spent over thirty years working with adults with many different types of disabilities. She became the voice for many that were unheard.

Sandy has an Associate's from Wytheville Community College (WCC) in Arts and Sciences with a specialization in Human Services. She has a Career Studies Certificate in Substance Abuse, also from WCC. In addition, Sandy has a Nurses Aide 1 from Surry Community College, a Medication Aide license, and Mental Health First Aid and QPR-Gatekeeper certificates.

Kristen Jones

Senior Service Facilitator
Phone: (800) 417-0908 ext 4128
Fax: (703) 468-4958

Kristen is a graduate of Hollins University, with a Bachelor’s degree in English and Child Psychology. Since graduation, she has been in many roles serving children and adults with various special needs. Currently she serves as a member of the Parent Advisory Board for the Neonatal Intensive Care Unit at Roanoke Memorial Hospital and is an active member of the local Special Families support group.

While Kristen has always had a passion for working in the special needs community, that love became more personal when her daughter was born with a rare chromosomal abnormality. In the past year, Kristen has learned a lot about coordinating care and advocating for her child. She is so excited to be able to help others navigating this process.

Butch Kitts

Service Facilitator
Phone: (800) 417-0908 ext 4137
Fax: (703) 468-4958

Butch lives in Boones Mill, VA, is married, and has a varied background as a public servant after retiring from both the US Army and from public education. His military career spans 30 years while his teaching career has added 22 more years of service. Butch has a B.S. degree in Physics from Clemson University and a M Ed. degree in Curriculum and Instruction from Lynchburg College.

Butch is active in his church and volunteer activities in his community, specifically Meals on Wheels and Family Promise. He loves to work with people and enjoys helping others as he gives his time and energy to the community. As such, Butch is very excited to begin this new journey with At Home Your Way to help those who need assistance, making sure that all services are rendered as required.

Amanda Ohlson

Service Facilitator
Phone: (800) 417-0908 ext 4134
Fax: (703) 468-4958

Amanda joins the At Home Your Way team with excitement and experience from working in the mental health field since 2009 as a mental health associate. She also has experience as a utilization review coordinator for a residential program for youth and teens.

Amanda has resided in southwest Virginia all her life. She is a graduate of East Tennessee State University and has a Bachelor’s in Health Care Administration with a minor in Management. In her spare time, Amanda enjoys showing her standarbred road horses and volunteering as a member of the Beech Mountain Ski Patrol in North Carolina.

Quaressa Thornton

Service Facilitator
Phone: (800) 417-0908 ext 4172
Fax: (703) 468-4958

Life brought Quaressa to At Home Your Way due to her expansive knowledge of the ID population. Her brother passed in 2000, but during his life he was diagnosed with CP and mild ID. Quaressa, joined by her sister and eight brothers, also assisted their step mom, who is now deceased, to help with her everyday care.

Quaressa also has a sister with CP and profound ID, and it was a journey finding the proper services for her. She and her family knew nothing of the services that both her brother and sister could have received. At Home Your Way allows Quaressa to give her support to the ID population that, years ago, her own family wasn't educated on. She is forever grateful to be part of this team, an entity of service that families can count on.

Mary “Lawson” Webb

Senior Service Facilitator
Phone: (800) 417-0908 ext 4110
Fax: (703) 468-4958

Mary "Lawson" Webb is the stepmother of a child with Autism. This experience has opened her eyes to the importance of advocating for those who can’t do so for themselves. Learning from trial and error is something Lawson is very familiar with, and she understands how frustrating some systems can be in the disability world.

Lawson is currently working on an Associate’s degree in Occupational Therapy, as well as a Bachelor’s degree in Health Sciences with a special interest in the field of mental health. Advocacy is her passion and she enjoys helping others find resources that can help make the best of their situation. In her spare time, Lawson enjoys kayaking, gardening, and making any sort of craft.

Cheryl Wilson-Sprinkle

Service Facilitator
Phone: (800) 417-0908 ext 4139
Fax: (703) 468-4958

After retiring, Cheryl wanted to spend time just decompressing and enjoying the freedom of experiencing life. That goal lasted for about two years as she grew more and more bored. Cheryl wanted to return to the workforce, but this time she wanted to choose an organization whose philosophy and provider services matched what she considered important. When At Home Your Way advertised for the Service Facilitator position, Cheryl knew that she had found that organization.

Cheryl was especially drawn to the mission of At Home Your Way, and she liked the fact that it was an organization that was dedicated to assisting, encouraging, and connecting individuals in need of services. Cheryl is an advocate of helping people to help themselves because, in doing so, she believes that those individuals gain the positive effects of affecting their own destiny. She also recognizes that there are times when a person needs some tender loving care, and somebody who can act as a bridge between various service providers. At Home Your Way provides that bridge with the Service Facilitator position, and Cheryl is so glad to be a part of their team of human service professionals.